Would you believe it if someone told you that more times than not, the cause of a data security breach is the result of staff errors and not some suspecting hacker looking to steal all your trade secrets? That’s probably a hard pill to swallow, but true. While you might be prepared for the likes of viruses, malware, and cyber attacks from external sources, most businesses aren’t prepared for internal factors such as their staff.
Policies, Procedures, and Training
Does this mean you need to be suspicious of your employees? No, it simply means that you need to implement policies and procedures as it pertains to information technology within the workspace. You also need to fully educate your staff by training them on how to utilize various programs, and what to do and not to do with sensitive and confidential data.
Before creating your cyber security awareness program for your staff, it is a good idea to consult with firms such as Secure Data Recovery, which offers hard drive data recovery Montreal businesses use all the time. As they specialize in data recovery solutions, they are best equipped to give you insights on what information your staff needs to be aware of to minimize the risk of a breach. This article will give you some suggestions on areas of discussion for training.
When utilizing specialized software that requires authorization to gain access, it is important to train your employees on a few key security measures. This includes creating an authentic username and a complex password that cannot be easily decoded by someone else. You’ll also want to be sure to inform them about sharing their access information with others (staff, third party vendors, consumers, etc.). Password managers can often come in handy when discussing authentication.
- Network Connections
With more workforces going mobile it is imperative that you educate your staff on accessing company data from varying network connections. This is especially true for public Wi-Fi connections as they are visible to anyone connected to the network at the moment. Make sure that your staff is only accessing company data from a secure internet connection. They should also remember to close or sign out of accounts upon completion to prevent others from accessing it easily.
- Accessibility to Company Devices
Mobile phones, tablets, and computers that are provided by the company for your employee’s use should be guarded with extra care to prevent a security breach. While some things may seem self-explanatory, it is important that you make it clear that your staff should not share their devices or password information. If for some reason they need to allow someone to use the device, they should be sure to allow them to log in under a separate user account to prevent serious data from getting stolen.
- Security of Devices
If your workforce happens to travel often or work from remote locations, it is also important to talk about the physical security of an electronic device. Small devices like laptops, mobile phones, and tablets can easily be stolen right from under their noses. Make sure your staff knows not to leave devices unattended in the car, public areas, and should also be locked away when left in a room where no one is present.
- Data Encryption
Sensitive data should always be protected with encryption. This is essentially cyphered text that can only be read by those with the right key code. Since data is generally being transmitted online, encrypting it makes it challenging for outsiders to view the information.
Should data end up lost it is important that your staff knows how to properly backup company information so that you’re not at a total loss. Ensure that you have implemented a backup strategy such as storing files in the cloud, or on an external hard drive like a USB flash drive. They should be backing up files on a regular basis to ensure you have the most accurate information on file.
Of course, internal factors like employees are just one part of the equation when it comes to cyber security and protecting company data. However, it is a crucial part of the subject matter. Take the time to create policies that will protect sensitive company information and then properly educate your staff. Ensuring that you’re all on the same page will minimize the potential for a breach and improve the ability to recover if a breach does occur.